Terms and Conditions
Conclusion of the tour contract
The contract between the customer and Erwin Tours of Switzerland is deemed to take place upon registration.
The application may be made orally, in writing or by e-mail, for example.
As soon as I have received the full payment by the customer, the tour(s) and the tour-date(s) is/are booked.
For payments made by wire transfer to my banc-account, there is no surcharge.
For PayPal invoices (which can be paid via credit cards) there is a surcharge of 5% of the full tour price.
The tour price includes a none-refundable booking fee of Swiss francs 500.00 per booked tour-day.
Erwin Tours of Switzerland takes the right, at any time and without notice, to adjust the prices.
Tours which have already been booked by this point are excluded.
Implementation of a booked arrangement
Once an arrangement is booked and paid by the customer, the dates can not be changed.
Booked tours will be carried out in all weathers.
Cancellation by the customer prior to departure - cancellation fees
Up to 30 days prior to departure: 50% of the tour price (500 Swiss Francs minimum).
Seven days prior to departure: 75% of tour price.
From 2-days prior to departure or customers’ non-arrival: 100% of tour price.
I recommend all customers of Erwin Tours of Switzerland to conclude a personal travel insurance which includes liability, theft and cancelation fees.
Lawsuits against Erwin Tours of Switzerland can be directed only at its headquarters in the city of Zurich, Switzerland,
and only through the Swiss legal system.